Help Center

Where Problems Get Framed

Lost? Confused? Mildly Panicking?


Relax. You're not on Incognito Mode — we actually help people here. This is the XSNAPSTER Help Center, a safe space where your "WTF moments" meet their happy endings. We've broken things down so even your goldfish could understand (no offense).

Orders & Shipping

How do I know if my order went through?

If you got an email from us that says “Your wall's about to glow up,” congrats — it's official! No email? Check your spam folder before accusing us of ghosting.

How long will it take to arrive?

Usually 3–7 business days, depending on how lazy your delivery guy is. Don't worry — we'll send a tracking link so you can stalk your frame guilt-free.

Payments & Refunds

What payment methods do you accept?

All major Cards, UPI, and Wallets. No goats, no barter deals.

How do refunds work?

If your frame arrives broken or looking like abstract art (and not in a good way), contact us within 7 days. We'll fix it faster than you can say “refund me.”

Can I cancel my order?

Sure, as long as we haven't shipped it yet. Once it's out, it's yours — we don't believe in breakups after dispatch.

Products & Custom Orders

Can I get a custom frame?

Absolutely! Send us your idea at contact@xsnapster.store — we love weird requests. Challenge accepted.

Are your frames ready to hang?

Yes, all our frames are wall-ready. No tools, no drama — just hang it and admire your life choices.

How do I clean my frame?

Soft cloth, gentle wipe, no attitude. Treat it like your favorite playlist — carefully.

Still Need Help?

You can:

Email us at contact@xsnapster.store
Response time: 24–48 hours (We promise, faster than your group chat replies.)

Final Note


We might joke a lot, but we take customer happiness seriously. If something's wrong, we'll fix it — no drama, no excuses, just pure frame redemption.

About Us

Welcome to xsnapster.store - where creativity meets artistry in the form of stunning customized and designer frames. We believe that every wall has a story to tell, and we are here to help you tell yours.

Your wall deserves better.

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All artwork posted on this website is intended as fan art and is not purported to be official merchandise unless indicated otherwise. If you have any issue regarding the artwork, please write to us at contact@xsnapster.store.

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